Question 1

Why are your servers in Europe, not Pakistan?

Accepted Answer

Pakistan datacenters today have unreliable power and patchy upstream routing. Tier-3 facilities in France and Germany give us redundant power, real DDoS protection and 99.98% uptime — the things that actually keep your site online. A Karachi PIE-1 location is in build for Q3 2026.

Question 2

Can I pay with JazzCash or EasyPaisa?

Accepted Answer

Yes. We accept JazzCash, EasyPaisa, all major Pakistani bank cards, IBFT, and international Visa/Mastercard. All billing is in PKR — no dollar conversion fees.

Question 3

Do you migrate my existing site for free?

Accepted Answer

Yes, no matter the size. Our Lahore team handles cPanel-to-cPanel, WordPress, and custom-stack migrations at no charge. Most are done in under 24 hours with zero downtime.

Question 4

What's the difference between Shared and Shared Premium?

Accepted Answer

Premium gets 4× the resources (vCPU, RAM, I/O), priority support with a 3-minute SLA, weekly off-site backups in addition to daily, and free use of premium LSCache plugins.

Question 5

Do you offer a money-back guarantee?

Accepted Answer

30-day no-questions refund on all shared plans. Annual plans are pro-rated after that — we'll never trap your money.

Question 6

Is the support team really based in Pakistan?

Accepted Answer

Yes. Our support office is in Gulberg, Lahore. Chat, WhatsApp (+92), and phone — all answered by Pakistani engineers.